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EVA AIR - I traveled from Cebu to New York 11/21/2018= Items missing
I traveled from Cebu to New York November 21, 2018 from Cebu to New York Premium Economy with a lay-over in Taipei. My suitcase had an Elite tag( was I targeted because of the Elite tag?) I bought new Korean beauty product from Etude Gold Darling worth 8,292.00...
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Company wrote 0 public responses to the review from Nov 22.
Anonymous
Anonymous

Cebu ? Never heard of it. I suppose it's going to be the next big pain in our collective posterior.

h.kitchener
h.kitchener

Not an uncommon occurrence. Airports are full of thieves, all throughout the airport and environs. Never pack anything valuable or something you value in your checked baggage....

#1405931
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I have accumulated miles for flying with EVA. because I bought my ticket thru a broker and not direct from EVA, they will not let me upgrade using my miles. EVA sold blocks of tickets to those brokers so what is the difference ? I am still flying on their plane ! I am...
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Company wrote 0 private or public responses to the review from Jul 25.
I liked
  • One hour layover to cebu
I didn't like
  • 6 hour layover back to ord
#1313139
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May 1, 2018 my husband and I went back home to Philippines. When we reach home that day I notice my luggage is broken. We don't have any idea what to do. We thought the travel insurance cover for health, cancellation of flight and lost or delay luggage. May 2, 2018 I...
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Company wrote 0 private or public responses to the review from Jul 17.
I liked
  • Good service
  • Hospitality
  • Food
#1305991
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Let me preface this post by saying that I have flown EVA for the better part of the last 20 years. Most of my travel has been between South East Asia and the United States. More often than not, I enjoyed my experience. That being said, I will no longer be patronizing...
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Company wrote 0 private or public responses to the review from Jul 08.
#1298615
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My mom went with my son . She need special service because she can’t walk much and my son just 2.5 years old , so they let’s my son walk all the way long then he was tired ,can’t walk any more but they keep going let him walk . No one help him . And then my mom have to...
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Company wrote 0 private or public responses to the review from Mar 14.
2.2
#1209972
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Trip from Los Angeles to Taipei. I was asleep when two attendants spilled cold water on my jead face and clothes. After bringing it up to Customer Service on thier site they said it was due to turbulence. They claimed that as a sign of good faith they would offer me a...
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Company wrote 0 private or public responses to the review from Mar 10.
2.6
#1207373
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My father has his own personal wheelchair that he needs because it has a recliner an he cannot used those regular wheelchair that is provided at the airport. Eva BR202 decide to check in his wheelchair without us knowing. Once arrive in Taipei we were left without his...
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Company wrote 0 public responses to the review from Dec 30, 2017.
1.0
#1158724
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EVA AIR - Very bad and unprofessional service
My name is Nhut Vu, who was fly from Ho Chi Minh city to Taoyuen today (December 18- 2017), my seat number is 69B At the lunch time, I requested pepper and salt but 1 of the service in my area said Eva doesn’t have it, I told her I flew at least 10 time per year (this...
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Company wrote 0 public responses to the review from Dec 18, 2017.
1.0
#1150598
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My son bought a ticket to fly back from Ha Noi, Vietnam to Los Angeles 6 months before the trip with credit card payment. His credit card has to be replaced and did not match the original purchase credit card. He had to buy another ticket and the staff tried to sell...
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Company wrote 0 public responses to the review from Nov 21, 2017.
#1135313
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EVA AIR - Bad Service of Ground Check in Counter in Vancouver Airport

Ground Crew at Vancouver Airport are very very rude bad attitude! poor customer service.. I will never ride EvA Air
Company wrote 0 public responses to the review from Sep 19, 2017.
1.0
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#1103037
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